Coronavirus FAQs for Customers

Page last updated: 24/03/20 The safety of our colleagues and customers remains our main priority. Following the UK Government’s announcement on 23 March, we are currently reviewing our network provision to ensure we are providing the required level of service to meet the needs of key workers and those that require to make essential journeys for food/medicine. We would encourage …

Bus customers urged to plan ahead

EastCoastbuses has today (Thursday 19 March) announced its intention to introduce a reduction in services across Edinburgh and East Lothian, subject to approval from the Traffic Commissioner, due to the ongoing Covid-19 situation. These service reductions would take effect from Monday 23rd March.  EastCoastbuses will continue to operate vital links and will keep customers up to date with the latest …

EastCoastbuses Network Change

EastCoastbuses are introducing changes to some of our services from Sunday 29th March 2020 following customer feedback and an evaluation of our network. Below is a list of the services which will see changes from this date.  Just click on the service number to download the timetable.  Service 104 Revised route and timetable – buses will now operate to the …

EastCoastbuses Fare Review 2020

EastCoastbuses has today (January 9) announced that fares will be revised across the company from Sunday February 2, 2020. The fare review will see the company’s fares increase with adult singles fares increasing by 10p across all zones. Child singles will also be increasing by 10p across all zones. However up to three children under five can travel for free …

MORE HOGMANAY NIGHTBUSES FOR EAST LOTHIAN

We are delighted to announce our NightBus services for Hogmanay. Services HX5, H104 and H106 will be running from midnight until 0400 on the morning of 1st January offering customers safe travel home after the New Year celebrations. An exclusive Hogmanay Ticket will be introduced for these special services. This great value ticket will offer unlimited travel on buses from …

£35,000 raised for Macmillan Cancer Support

Today we are saying thank you to our staff and customers in East Lothian, after they helped raise over £35,000 for Macmillan Cancer Support across our two year partnership. Macmillan Cancer Support were our first official ‘Charity of Choice Partnership,’ chosen exclusively by staff in a ballot. Across the two years, we have hosted various events to raise awareness and …

EastCoastbuses launches Christmas services

Download the festive timetable here EastCoastbuses has today (14 November) announced its Christmas network provision for the county in partnership with East Lothian Council. Three key services will run across Christmas Day; Services 106, 113 and 124. These services will provide vital links around the areas of North Berwick, Dunbar, Haddington and Gullane, as well as providing vital links to …

Poppyscotland Partnership

Throughout November, East Coast Buses as part of Lothian Buses family will be supporting Poppyscotland. Our buses will all wear a Poppyscotland support vinyl and our drivers will have the opportunity to purchase poppies from our depots and wear them with their uniforms. Poppyscotland is a vital charity providing life-changing support to the Armed Forces community helping those who have …

British Summertime ends this Sunday

Don’t forget, this Sunday, 27 October, the clocks go back one hour at 0200. Nighthawk services will continue to observe British Summer Time with the last departures leaving at 0230 and 0300 etc GMT (with the same number of departures as normal). Enjoy your extra hour in bed!

We’ve been shortlist for this year’s UK Bus Awards Final

The finalist for the UK Bus Awards were announced this week on their twitter feed.  Now in their 24th year, the awards recognise and reward best practice, high quality staff and outstanding standards of customer service in the industry. We are delighted to have been named on the shortlist in the Top Shire Operator category. Lothian were also shortlisted in …